Precious Plemons Real Estate ("we," "our," or "us") is committed to protecting the privacy of visitors to our website and individuals who contact us regarding real estate services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Property Information: Property address, condition, ownership status, asking price
• Transaction Information: Details about your selling situation, timeline, and preferences
• Device & Usage Data: IP address, browser type, pages visited, time on site (via cookies and analytics tools)
• Communications: Records of calls, texts, and email correspondence with us

2. How We Collect Information

• Directly from you when you complete a contact form on our website
• When you call or text us directly
• When you engage with us by email or social media
• Automatically via cookies, pixels, and analytics tools as you browse our site
• From third-party lead generation platforms (where permitted and disclosed)

3. How We Use Your Information

We use the personal information we collect to:

• Respond to your inquiry and present real estate selling options
• Prepare cash offer assessments and market analyses
• Communicate with you about your property and our services
• Schedule appointments and consultations
• Send follow-up communications by phone, text message, and email
• Improve our website and marketing effectiveness
• Comply with legal obligations and protect our legal rights

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: CRM platforms (such as GoHighLevel), email service providers, and other tools that help us operate our business — subject to confidentiality obligations
• Professional Partners: Title companies, attorneys, or escrow companies necessary to complete a real estate transaction you have agreed to
• Legal Compliance: When required by law, court order, or governmental authority
• Business Transfer: In connection with a merger, acquisition, or sale of assets, with notice provided to you

We will never sell your SMS opt-in or phone number to any third party.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather analytics data. These may include session cookies, persistent cookies, and third-party pixels (e.g., Google Analytics, Facebook Pixel) for advertising and analytics. You can control cookies through your browser settings.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact records and transaction data are generally retained for 7 years following last contact or transaction closure. You may request deletion of your data at any time (subject to legal retention requirements).

7. Your Rights and Choices

Depending on your state of residence, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out of SMS: Reply STOP to any text message at any time
• Opt-Out of Email: Click "unsubscribe" in any email we send
• Do Not Call: Request to be placed on our internal do-not-call list

To exercise any of these rights, contact us at: [email protected] or +1 813-369-1942.

8. California Residents — CCPA Notice

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a CCPA request, contact us using the information below.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

Precious Plemons Real Estate
5568 Keaton Springs Dr, Lakeland, FL 33811
Phone: +1 813-369-1942
Email: [email protected]